Privacy Policy

Last updated: April 2025

Copyright Notice

Introduction

David Mandel & Associates, LLC, trading as Safe & Together Institute ("Safe & Together", "we", "us", or "our") is committed to protecting your privacy and personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, disclose, protect, and otherwise process your personal information when you use our website ("Site"), our virtual academy ("Virtual Academy"), including our Perpetrator Pattern Mapping Tool ("PPMT"), our E-Store, access or attend our live or virtual sessions or events, and access or utilise any services, including subscription services ("Services").

For the purposes of this Privacy Policy, "personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.

Consent and Changes to this Privacy Policy

Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge and consent to (i) the terms of our Privacy Policy and any other applicable agreement that may be provided together with the Services; and (ii) our collection and processing of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

If you are agreeing to this Privacy Policy on behalf of an organisation or entity, you represent and warrant that you are authorised to agree to this Privacy Policy on behalf of that organisation or entity and to bind them to these provisions.

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this Privacy Policy. We will take reasonable steps to notify you of any material changes to this Privacy Policy, such as posting a notice on our website or sending you an email. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

The Personal Information We Collect

We collect personal information about you in the following ways:

Information you provide directly to us:

Identification and Contact Information: Your name, email address, postal address, phone number, and other contact details when you register for an account, purchase from our E-Store, or register for events
Account Registration Information: User ID, log-in details, security questions and answers, and passwords
Professional Information: Current position, job title, business sector, geographic information, employer, or location
Marketing and Communications Data: Your marketing preferences or interests in our Services
Other personal information you submit to us through communications, purchase orders, customer support exchanges, surveys, promotions, or otherwise

Information we may collect indirectly:

Technical Information: Device name and type, IP address, operating system, browser type, access times, pages viewed, and other interactions with the Services
Information from Service Providers: Personal contact details when you register for our Virtual Learning Academy (supported by LearnWorlds) or order fulfillment information (processed by Stripe)
Social Media Information: Items, comments, feedback, or content posted on our social media pages
Preferences and Interests: Information you identify in your profile or in posts or comments
Audiovisual Information: Pictures you may upload to your profile on the Virtual Academy
Geolocation Data: Physical location of your device through collection of data by satellite, cell phone tower, or Wi-Fi signals
Third-Party Social Media Information: Information from Facebook, LinkedIn, Twitter, Google, Instagram, and similar sites
Images and Video Recordings: Pictures and videos taken of attendees at our live or virtual events
Publicly Available Information: Information from registers, the internet, public authorities, previous employers, educational institutions, suppliers, and vendors
Commercial Information: Records of products and services purchased from us
Marketing and Research Information: Demographic data, including income, family status, age, gender, interests
Technical Data: Cookies, web server logs, web beacons and other technologies

How We Use Your Personal Information

We use your personal information for the following purposes:

To manage our relationship with you, including providing information about our Services, billing, order processing, troubleshooting, and customer support
To fulfill your orders and complete registrations for events
To set up and manage your account and profile
To provide, develop, and improve our Services and products
To facilitate communication between you and us
To comply with legal, regulatory, or industry standard obligations
To protect against fraud, intellectual property infringement, and other criminal activity
To monitor your use of the Services as part of maintaining the Services
To improve security and system functions
To perform analytics, including market and consumer research
To conduct marketing activities in accordance with Australian law
For other purposes for which we have obtained your consent

We will not use your personal information for purposes other than those for which it was collected without your consent, except where required or authorised by Australian law.

Disclosure of Your Personal Information

We may disclose your personal information to:

Our Service Providers: Who provide aspects of our Services to you, such as LearnWorlds (Virtual Academy) and payment processors, where we have contracts limiting their use of your information
Third-Party Service Providers for Analytics: Who help us understand your use of our Services and optimize your experience
Professional Advisors and Government Authorities: When required by law, to enforce contracts, protect rights or property, or investigate fraud
In Connection with Corporate Transactions: Such as sale, transfer, merger, or reorganisation of our company

We take reasonable steps to ensure that these third parties are bound by privacy obligations in relation to your personal information.

The Perpetrator Pattern Mapping Tool (PPMT)

The PPMT offers you the opportunity to map a perpetrator's pattern using information from your cases. The information you enter in the fillable forms on the PPMT is saved on your browser in a secure cookie. We do not have access to and cannot access the information you include in the fillable forms on the PPMT.

In order to use and save your work, the PPMT requires your browser cookies to be turned on and for you to sign out of the PPMT when finished.

Given the sensitive nature of the information stored in your PPMT files, it is your responsibility to maintain the security of your account, your PPMT files, and your computer. Safe & Together cannot be held responsible for unauthorised access to your PPMT files stored on your browser.

Cross-Border Disclosure

Safe & Together is located in the United States, and we may transfer your personal information to countries outside Australia, including to the United States and other countries where we or our service providers operate.

When we transfer your personal information outside Australia, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information, such as by entering into contractual arrangements with service providers requiring them to handle personal information in accordance with the APPs.

By providing your personal information to us, you consent to this transfer, storage, and processing outside of Australia.

Data Security

We implement appropriate technical, administrative, and organisational safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

Industry-standard encryption protocols
Physical and infrastructure protection measures
Access controls and authentication requirements
Staff training and confidentiality agreements

While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

You are responsible for keeping any user ID, password, and other log-in information secure.

Data Retention

We retain your personal information as follows:

For service provision, for as long as you are a customer or subscriber
For marketing purposes, until you have opted out of receiving further direct marketing communications
In all other cases, we store your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law

When your personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it, unless we are required by Australian law to retain it.

Cookies and Other Technologies

Cookies are small text files placed on your device that help us provide and improve our Services. We use cookies and similar technologies to:

Recognise you when you return to our Services
Measure and track visits to and browsing activities
Compile statistical data
Enhance your experience

The PPMT requires cookies to be enabled on your browser to function properly. Should you disable cookies, you will not be able to use the PPMT in its full capacity.

You can manage cookies through your browser settings, including blocking or deleting them, but this may impact your ability to use certain features of our Services.

Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

Access your personal information that we hold
Request correction of your personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading
Opt out of receiving direct marketing communications from us
Make a complaint about our handling of your personal information

To exercise these rights, please contact us using the details in the "Contact Us" section below.

Minors

You must be at least 18 years old to use the Services. Any use or access to the Services by individuals under the age of 18 is strictly prohibited and is a violation of this Privacy Policy.

Complaints

If you have concerns about how we have handled your personal information, please contact us first using the details below. We will investigate your complaint and respond to you within a reasonable time.

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Contact Us

If you have any questions about this Privacy Policy or if you would like to update your information, change your preferences, or exercise your privacy rights, please contact us.

Safe & Together Institute
P.O. Box 745, Canton, CT 06019, USA
+0011.1.860.319.0966
connect@safeandtogetherinstitute.com